Terms and Conditions



These Terms and Conditions (“Terms”) govern your use of our website, purchase of our products, and any related services provided by Amber Luxe Candles, LLC. By purchasing from us, you agree to be bound by these Terms. Please read them carefully.


1. General

    •    By accessing our website or purchasing our products, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

    •    Amber Luxe Candles, LLC reserves the right to modify these Terms at any time without prior notice. Your continued use of our website or purchase of products constitutes acceptance of any changes.

2. Product Information

    •    Our candles are handmade, and have slight variations in color, size, or scent that may occur. These are not considered defects.

    •    Product descriptions and images are provided for reference and may differ slightly from the actual product.

    •    Ensure to read all product details, including ingredients and care instructions, before purchasing.

3. Orders and Payments

    •    All prices are listed in USD and are subject to change without notice.

    •    Payment must be completed using the accepted methods at checkout.

    •    Amber Luxe Candles, LLC reserves the right to refuse or cancel orders at its discretion, particularly in cases of suspected fraud or pricing errors.

 4. Shipping and Delivery

    •    We offer shipping within the regions specified on our website. Delivery times may vary based on your location.

    •    Amber Luxe Candles, LLC is not responsible for delays caused by carriers, customs, or factors beyond our control.

    •    Please ensure your shipping address is correct. We are not liable for lost packages due to incorrect information.

5. Returns and Exchanges

    •    Due to the nature of our products, we only accept returns or exchanges for defective or damaged items.

    •    Claims must be submitted within 24 hrs of receiving the product, with clear photos of the damage.

    •    Refunds will be processed within 7-10 business days upon approval of the return.

6. Product Use and Safety

    •    Always follow the candle safety instructions provided with your product.

    •    Never leave candles burning unattended or near flammable objects.

    •    Amber Luxe Candles, LLC is not responsible for damages caused by improper use of our products.

7. Limitation of Liability

    •    Amber Luxe Candles, LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

    •    Our total liability shall not exceed the purchase price of the product in question.

8. Intellectual Property

    •    All content, including images, logos, and product designs, is the property of Amber Luxe Candles, LLC and may not be used without our written consent.

9. Governing Law

    •    These Terms are governed by and construed in accordance with the laws of the state where Amber Luxe Candles, LLC operates.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at amberluxecandlesllc@gmail.com

 

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